Privacy Policy

We Respect Your Privacy

IDONTI PTY LTD trading as IDONTI ("IDONTI," "we," "our," or "us") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.

By using our website (https://idonti.com.au), communicating with us, or purchasing our products or services, you agree to the terms outlined in this Privacy Policy.

Introduction

This Privacy Policy applies to:

  • Personal information collected during your interactions with our website or services, including through forms, emails, SMS, or other electronic communications.
  • How we collect, use, disclose, store, and protect your personal information.

Please read this Privacy Policy carefully. If you do not agree with our practices, refrain from using our website or services.

Children Under the Age of 18

Our website and services are not intended for use by individuals under 18 years old. We do not knowingly collect personal information directly from children under 18. If you believe we have unintentionally collected information from a child under 18, please contact us, and we will promptly delete it.

Information We Collect

Personal Information
We may collect the following types of personal information, depending on your interaction with our services:

  • Contact Information: Name, address, email address, phone number.
  • Payment Information: Credit/debit card details for transactions.
  • Demographic Information: Date of birth, preferences, and interests.
  • Health Information: Details relevant to providing our services, such as medical history (collected with explicit consent).
  • Technical Information: IP address, browser type, device details, and usage data collected via cookies or other tracking technologies.

How We Collect Information
We collect information:

  • Directly from you via forms, purchases, or communications.
  • Automatically via cookies and analytics tools when you browse our site.
  • From third parties, such as healthcare providers or affiliated businesses.

Use of Your Information

We use your personal information for purposes including but not limited to:

  • Providing and improving our services.
  • Communicating updates, marketing materials, and service changes.
  • Processing payments and fulfilling orders.
  • Complying with legal obligations.
  • Enhancing user experience through personalised content.

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

Sharing Your Information

We do not sell or rent your personal information. However, we may disclose your information to:

  • Service providers assisting in delivering our services.
  • Healthcare providers (with your consent).
  • Legal authorities, if required by law.
  • Third parties involved in a business transfer (e.g., mergers or acquisitions).

Data Security

We implement industry-standard measures to protect your personal information from unauthorised access, disclosure, or misuse. This includes encryption, secure servers, and physical security for stored records.

However, no system is entirely secure, and we cannot guarantee the absolute security of your information transmitted over the internet.

Accessing and Correcting Your Information

You may request access to or correction of your personal information by contacting us via the details provided below. We aim to respond to all requests promptly, typically within 30 days.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated to you directly. Please review this policy periodically to stay informed of any changes.

Complaints

If you believe your privacy has been breached, please contact us using the details below. We will investigate and respond to your complaint in a timely manner.

For unresolved issues, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact Information

IDONTI PTY LTD
Address: DRUMMOYNE NSW 2047
Email: contact@idonti.com.au

This Privacy Policy was last updated on 22/11/2024